Glastonbury boss Michael Eavis has apologised to those that unsuccessfully spent hours trying to buy tickets.
On Friday (April 2), the morning after tickets went on sale, Eavis said that the inability of many people to get through to the designated phoneline and website was simply a case of "unprecedented demand", but now he has now conceded that they were somewhat technologically ill prepared.
"I have to say Im very sorry that so much trouble has been caused by the serious delays within the phone lines and the website," says Eavis in a statement on the Glastonbury website.
"Clearly the engineering specification was well short of what was needed " particularly the BT exchange in Nottingham which was cutting back our calls to the call centre by as much as 60% some of the time. We will make sure that this doesnt happen again at all costs."
Despite Eavis' new ticket purchasing rules, designed to stamp out re-selling of any kind, a number of tickets have already surfaced on auction site eBay.
'DL'