Uber Knows You're More Likely To Agree To Surge Pricing When Your Battery's Low
Are Uber artificially inflicting surge pricing when you need it most?
Most of us can relate to the ultimate 'first world problem' - that moment when you're tired, lost and potentially a bit merry/worse for wear, you go to book a taxi home and you realise your phone battery is worryingly in the red.
And then, to make things even more cry-face-inducing, you realise that Uber's got a Price Surge on.
In a word?
Well now it looks like that nefarious price surge could potentially be more planned than you'd imagine.
In a chat with NPR's The Hidden Brain podcast, Uber's Head of Economic Research, Keith Chen, says that the app knows when its users' phone battery is getting low, and it also understands that passengers with low batteries are more likely to accept surge pricing.
But Chen is adamant the app isn't manipulating surge prices when it knows its customer's batteries are running low, arguing that the app only collects the data to know when it needs to go into 'power-saving mode'.
Moral of the story? Hit up Flight Mode when you see your battery's plummeting.